Is Print Dead?
Across industries, marketers and other decision makers are asking a common question: “Is print dead?” The answer depends a lot on who you ask.
- Posted 9 years ago
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Report: Many Companies Falling Short On Social Media Customer Service
As if the world needed any more proof that it’s easy to be bad at social media, a new report from The Northridge Group titled The State of Customer Service 2015 found that social media is the slowest way to resolve customer service issues.
- Posted 9 years ago
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Dos and Don’ts for Crafting a Marketing Persona
Marketing personas get a bad rap—but it’s not their fault. It’s the fault of marketers who think that putting together a bogus profile of “Heidi from HR” will help improve their marketing.
- Posted 9 years ago
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